Federal Bank gets ISO 22301:2019 Certification
Federal Bank gets ISO 22301:2019 Certification
Mumbai, 12th August 2021: Federal Bank, was awarded with ISO 22301:2019 for its Business Continuity Management System (BCMS). The Certificate
handover ceremony was held on 11th August 2021 virtually and the
award was presented by BSI.
“In an age which is increasingly unpredictable, the need for an
independently certified BCMS is vital for underscoring the ruggedness required
to withstand any disruption. This certification, which is in line with global
standards, underpins the integrity and resilience of our brand”. - said Mr.
Shyam Srinivasan, MD & CEO, Federal Bank
This certificate
is a significant milestone for the Bank as the certification is highly relevant
in the current environment with the ongoing COVID19 pandemic, increased frequency
of extreme weather conditions and growing expectations of customers around 24x7
banking services.
ISO 22301
specifies the requirements for a management system, that help organizations
prevent, prepare for, respond to, and recover from unexpected and disruptive
incidents.
Shalini Warrier, ED, Federal Bank said “Business continuity during
a crisis is an imperative for an organization like ours, as it ensures
uninterrupted service to our customers. The recent BCMS Certification provides
our Bank with a strong and fundamental framework by which we are guided in the
event of a crisis”.
The business
continuity management framework of Federal Bank has now been benchmarked with
international standards for ensuring enhanced service assurance to its
customers and thus strengthening its journey towards becoming the most admired
Bank in the Country.
This certification
covers a wider scope of activities such as Operations, IT and Cheque Clearing
Functions.
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